Online Sales and Marketing Associate, Commercial Gallery and OAG Shop

Closing date: 28 August 2023, 11:00pm
Language(s) of work: English and French
Position type: Part-time, shiftwork, 20-30 hours/week
Anticipated start date: 18 September 2023
Salary: $20.00 per hour
Work location(s): In-person, Ottawa Art Gallery

About the Ottawa Art Gallery
Join our team and play a role in supporting local and regional artists while shaping the future of visual arts and
culture in Canada. Help us tell the story of our community’s evolution through art and contribute in creating a
positive vision for our city’s future. The Ottawa Art Gallery (OAG) is a premiere art gallery and cultural
destination in the downtown core. It is a sustainable and innovative institution that is a positive economic
contributor for the national capital region and holds a world-class collection of art.

About the Role
The Ottawa Art Gallery (OAG) is looking for an outgoing and friendly individual for the position of Online Sales
and Marketing Associate, Commercial Gallery and OAG Shop. Reporting to the Commercial Curator, this parttime
position involves working shifts in the OAG Shop and assist with e-commerce, marketing and social media
relating to both the OAG Shop and Galerie Annexe. This position requires the candidate to work evenings and
weekends shifts.

Customer Service: working assigned shifts, in the gift shop, greeting visitors, opening and closing current
exhibitions, answering general questions and helping with wayfinding. Working with and supporting a roster of

Sales: connect visitors with products/artwork to increase sales & rentals and help achieve financial projections;
Online shop: responsible for maintaining and updating the online OAG Shop inventory, managing the weekly
packaging & shipping of sales items.

Social Media: create content and manage the social media accounts (Instagram and Facebook) for the OAG Shop
and Galerie Annexe and processing sales through these platforms. Assist and develop marketing strategies for
the OAG Shop and Galerie Annexe.

Administrative support: supporting Commercial Curator and Gallery & Shop Coordinator on daily administrative
duties such as producing artist agreements, filing, database updates (FileMaker & Shopify), exhibit labels, and
helping with Annexe/Shop events.
Shipment receiving & merchandising: unpacking shop orders, entering them in Shopify, pricing them and putting
them out on the floor.

Maintain the OAG Shop and Annexe, keeping it clean, presentable and restocked;

Other related duties from time to time as required.

• Must be fully bilingual in English and French (written and oral)
• Minimum 2 years experience working in a customer service position
• Completion of grade 11
• Experience working with Shopify/e-commerce platform
• Experience using social media (Instagram and Facebook)
• Flexible schedule: must be available to work evenings, weekends and late-night shifts when required
• Current certificate in Standard First-Aid, CPR and AED (asset)

• Friendly
• Sales-oriented
• Displays initiative, reliability and flexibility
• Punctual/reliable
• Enthusiastic
• Organized
• Can work under pressure and independently
• Ability to multi-task and prioritize tasks as needed
• Strong interpersonal and communication skills combined with excellent customer service

How to apply:
Please send a copy of your cover letter and resume to to the attention of Stephanie Germano,
Commercial Curator, by the closing date. Please be sure to reference the specific job you are interested in
applying for in the subject line. We thank all applicants for their interest and only those selected for an interview
will be contacted.

The Ottawa Art Gallery extends a commitment to equity in every aspect of the organization and recognizes that
structural inequalities create significant barriers to equal opportunity employment. We strongly encourage
applications from equity-seeking communities, from individuals who identify as Indigenous, Black, People of
Colour, Persons with Disabilities, and 2SLGBTQ+ and/or persons living at intersectionalities.

The OAG fully supports the inclusion of persons with disabilities in all of its operations. In accordance with the
requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights
Code, the OAG strives to conduct its business in a way that is accessible, inclusive and responsive to the needs of
persons with disabilities. The OAG is committed to ensuring that employment opportunities are fully accessible
to job candidates and employees with disabilities.

Should you require accommodation during the staffing process, please do not hesitate to contact Emma
Campbell (

OAG is Open from 10 AM to 6 PM Tuesday, Wednesday and Sunday | from 10 AM to 9 PM on Thursday, Friday and Saturday. Shop Online!